Terms of service

Meeko Mobi Ltd. welcomes all private and corporate customers.
The trade relationship complies with applicable Finnish and EU legislation regarding consumer trade, marketing and advertising. The sales agreement between corporate customers and Meeko Mobi Ltd. primarily complies with these terms and conditions and in other respects with the Finnish Commercial Code.

Warranty, Support and Liability for Defects

The warranty is determined in accordance with the warranty conditions specified by the manufacturer. You are obliged to read the warranty conditions supplied with the product before using the product. Warranty conditions can be found in the operating instructions, a separate warranty form or the web address provided by the manufacturer. As a rule, the warranty only covers manufacturing and material defects in the product. The warranty period is specified in the product manual.

Warranty repairs are always made in accordance with the warranty conditions. Deliver the product to Meeko Mobi service Vattuniemenkatu 15, 00210 Helsinki. This speeds up maintenance and is therefore in your best interest. We service the product covered by the warranty quickly, in a maximum of 10-15 days. You can also bring your product for service after the warranty period.

The cost of an unjustified service visit will be charged in full to you if the product has been delivered for unjustified warranty service. Meeko Mobi Ltd. is not liable for damages caused by the buyer's actions. Possible costs of the maintenance company and costs incurred by Meeko Mobi Ltd. are charged as unjustified maintenance costs.

Our service will keep the products for three (3) months after the customer has been notified of the completion of the service / work. The product is then recycled or sold (Law on the right of a trader to sell an item not picked up (15.7.1988 / 688)).

Meeko Mobi Ltd. is liable for the products' statutory liability for defects when the product warranty has expired or the warranty has not been granted. For more information, please email reklamaatiot@meeko.mobi.

If necessary, Meeko Mobi Ltd. service will provide additional instructions for product recycling, if necessary.

Physical opening of the product to modify the device will terminate the warranty and the seller's liability unless otherwise stated (also applies to tuning electric kickboards).

Complaints
The customer is obliged to present a proof of purchase, receipt or other proof of the place and time of purchase in connection with the return or when claiming a defect in the goods. Meeko Mobi Ltd. reserves the right to charge the buyer for the costs of searching for the receipt.

Complaints will only be processed in writing. A free-form complaint can be submitted either by e-mail meekoshop@meeko.mobi

Settlement of disputes and place of jurisdiction: The consumer customer has the right to submit disputes arising from this agreement to the Consumer Disputes Board (www.kuluttajariita.fi). Before taking the matter to the Consumer Disputes Board, the consumer must contact the Consumer Advice of the Local Register Office (www.kuluttajaneuvonta.fi). The customer may bring an action against Meeko Mobi Oy for disputes arising from the contractual relationship, either in the district court of Meeko Mobi Ltd domicile or in the district court of the place in Finland in whose jurisdiction he resides. If the customer is not domiciled in Finland, disputes will be handled in the district court of Meeko Mobi Oy's domicile.

Representation fees are not reimbursed, as the Consumer Advice and the Consumer Disputes Board provide assistance in resolving disputes free of charge.

Meeko Mobi Ltd. is not liable for any direct or indirect loss, damage or loss of income caused by the product and / or service. Meeko Mobi Ltd. liability is always limited to the content of these terms and conditions. Liability for product defects is limited to the possible return of the purchase price less the operating benefit.

The warranty period for equipment purchased for business use is determined in accordance with the manufacturer's warranty conditions, and the end of the warranty period terminates Meeko Mobi Ltd. liability. Physical opening of the product to modify the device will void the warranty and the seller's liability unless otherwise stated.

Meeko Mobi Oy reserves the right to direct corporate customers to deal directly with the importer or service center authorized by the manufacturer. For more information on maintenance, please contact Meeko Mobi Ltd. service.

Our service will keep the products for three (3) months after the customer has been notified of the completion of the service / work. The product is then recycled or sold.

Meeko Mobi Ltd. is not obliged to fulfill the agreement if it encounters a force majeure that it cannot reasonably overcome. Meeko Mobi Ltd. is not obligated to compensate the customer for damage or costs caused to the customer in the event of force majeure, and is entitled to terminate the agreement.

By submitting an order and / or a request for quotation, the customer unequivocally accepts the terms and conditions of Meeko Mobi Oy. Any contract terms used by the customer are not complied with if they are in conflict with Meeko Mobi Ltd. contract terms.

Meeko Mobi Oy
Vattuniemenkatu 15
00210 Helsinki